ITIL Intermediate CSI (Continuous Service Improvement) Certification ITIL™ – Online Self Paced

What is this course about

ITIL Intermediate CSI (Continuous Service Improvement) Certified (ITIL™) The ITIL® Foundation Certificate allows delegates to gain a comprehensive grounding in the aspects of ITIL® service management.
The Foundation qualification is a pre-requisite for the ITIL Intermediate examinations.
According to Payscale, the average salary of an ITIL® certified is USD 97,000 Annual

What is Included

2 Official Practice Question Paper with answers
High Quality Videos
Online Study Materials
Chapter Tests
Certification Cost is not Included

Who should take this course

The target groups of the ITIL® Foundation Certificate are:
Individuals who require a basic understanding of the refreshed ITIL® framework and how it may be used to enhance the quality of IT service management within an organization.
IT professionals that are working within an organization that has adopted and adapted ITIL®, who need to be informed about and thereafter contribute to, an ongoing service improvement program.

Exam and Certification


  • There is no formal prerequisite for this certification.

Exam Format

  • Multiple choice
  • 40 questions per exam
  • No negative marks for wrong answers
  • 60 minutes duration
  • Proctored online exam
  • 65% Pass Mark(26 marks out of 40)


How do I enroll for the online training?
You can enroll for the training online using the express Checkout
Payments can be made using any of the following options
Visa debit/credit card
American express and Diners club card
Master Card, or
Through PayPal
A receipt of the same will be issued to the candidate automatically via email.
After the payment is processed(ideally 1 day), We shall send you the link to take the Online Training and also ability to schedule your Exam

How long does it take to complete the training and be certified ?
The advantage of a self-paced program is that you can do it at your own pace.
We have typically seen students get certified anywhere between 2 days – 2 weeks post access to the Training contents
How Can I schedule my exam?
Along with the Online Training course contents, you shall also have access to schedule your exam.
You can schedule the exam at your convenience time and Location
Can I cancel my enrollment? Do I get a refund?
Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee.
Do you provide money back guarantee for the training programs?
Yes, While our focus and efforts are to enable you to get certified. We do provide refund after deducting the administration fee.
I have more questions
Great. Do reach out to us via Email – for any queries and support